FAQs

Last updated: November 8th, 2019

General

What is VIABI ?

VIABI is the the AI virtual assistant with voice commands for professionals and stands for Virtual Intelligent Assistant for Business Interactions

Why VIABI doesn't know the weather ?

At the opposite of chatbots and classic conversational assistants, VIABI has been designed for a professional usage. While VIABI covers hundreds of functionnalities, it is not infinite and then can not respond to everything

I'm making a report but I don't know what are the categories to filter and make regroupements

If you don't know the categories, you can ask for a report with the simpliest query in this format : The [FUNCTION] of [ENTITY TO ANALYZE], where FUNCTION is amoung Total, Sum, Average, Minimum, Maximum. VIABI will show you then the categories and the available regroupements

I can't download VIABI from the app store with my iOS device

Be sure that you have downloaded the latest iOS software version. VIABI requires at least iOS 10 version

Where is my data stored ?

Your data is stored in both Amazon Web Service and Google Cloud Platform servers with a daily backup. Terms of services are available here for google and here for Amazon.

How many functionalities there are in VIABI ?

There are dozens of core functionnalities in VIABI and you can interfact with it with over hundreds of voice commands. VIABI team is working every day to add more skills

I can't make voice recognition with my iOS device

You should be able to make voice commands when you click on the microphone button. If the button don't turn red after a push, you can try to relaunch VIABI and if the problem persists to reinstall. You can contact at anytime the support support@growithis.com

I don't see the microphone in my iOS device ?

The microphone may not be shown after the first installation of VIABI in certain iOS devices. You can try to relaunch VIABI to resolve this issue

I see only I white screen after that I launched VIABI ?

A white screen indicates that there is no internet connection or that you should reconnect with your credentials to your account. Check first if the internet connection is active. If the problem persists, you may clean the cache and data of the application. After a relaunch, you should be able to display the login screen